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Quality Policy

 
The Quality Policy of the Cyril Orchard Group is:
The Cyril Orchard Group acts as a consultancy in all types of construction, property and management services. Its activities place particular emphasis upon the experience and proficiency of its personnel and the reliability and quality of its products and services.

The Quality Policy is to carry out its business in a manner which conforms to contractual and regulatory requirements and promotes Client satisfaction. A Management system has therefore been established which has been derived in conjunction with all management functions and which is described in its Management manual. The Management system is designed to ensure that Clients’ and statutory requirements are fully recognised and receive complete and proper attention through the planned and controlled execution of all activities and aims to improve continually the effectiveness of the system.

Quality is the individual responsibility of all employees who are required to ensure that quality is not compromised in the performance of their various duties.

The Management system is based upon the requirements of the national and international quality system standard ISO 9001: 2008. The responsibility for ensuring that it is implemented lies with local management. It is structured and instituted by the Quality Manager who is responsible for verifying its full and effective implementation by monitoring objective evidence of quality.


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Our commitment
We aim to provide an excellent professional service which we tailor to the individual needs of each client. In accordance with our Quality Management system we will ascertain the requirements of each commission and liaise closely with each client to ensure that projects are delivered professionally.
• Commercial
• Residential

Residential | Commericial | Portfolio | Contact
Cyril Orchard Group: Orchard House, 2 Bouverie Road West, Folkestone, Kent CT20 2RX Phone: 01303 851000
Display House, Hortonwood 7, Telford, Shropshire TF1 7GP Phone: 01952 608445
© 2009 Cyril Orchard Group. All rights reserved